White Rock Behavioral Services

Payment Information

For Families:
White Rock Behavioral Services  is an In-Network Provider for the following Insruance Companies:
  • Cigna
  • Magellan
    • Families are responsible for their co-pay or co-insurance billed a the In-Network  Rate
    • Remainder of the invoice is billed to Cigna directly at In-Network Rate

White Rock Behvioral Services is in the process of obtaining In-Network Status for the following Insurance Companies:

  • United Behavioral Health
  • Blue Cross-Blue Shield of Texas
  • Aetna
    • Families are responsible for the total invoice at White Rock Behavioral Services standard rate, which may be less or more than each Individual Insurance companies standard rate.
    • Families can submit the invoice to their individual insurance compnay for reimbursement.

White Rock Behavioral Services can provide In-Network Services for the following through Understanding Behavior Inc:

  • Magellan
  • Tri-Care

Visit www.understandingbehavior.com for more information.

For TxHmL and HCS Providers:
Services are billed directly to the Provider with individual contact notes and invoices.  The provider then submits the contact note and invoice to DADS for full reimbursement up to the pre-approved number of Behavior Support Hours in each individual's Plan of Care.

Sometimes, there is a need to request additional Behavior Support hours mid IPC year as a result of an increase in challenging behavior.  It is the providers responsibility to submit a request to DADS for additional BSP hours.

Good news, effective October, 2011, the limit to Behavior Support hours was removed by DADS.
For School Districts, Private School and Private Providers:

Prior to providing services a contract will be drafted that specifies both rate and payment information.  Both parties will agree to the terms prior to services being rendered.
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